Privacy Policy

Last updated: 9/2/2026

This Privacy Policy describes how Castro's Cleaning and Restoration, INC (“we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit the website at castrosdisasterrecovery.com (the “Website”) and use our services. It also explains the privacy rights available to you, including rights specific to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, the “CCPA”).

We advertise our Website and services through third-party platforms such as Google Ads and social media advertising networks. This Privacy Policy explains how that advertising activity involves your personal information and the choices available to you.

Definitions

Business: Castro's Cleaning and Restoration, INC, the entity that determines the purposes and means of processing personal information and does business in the State of California.
Consumer: a natural person who is a California resident.
Cookies: small data files placed on your device by a website.
Cross-Context Behavioral Advertising: the targeting of advertising to you based on your personal information obtained from your activity across businesses, websites, applications, or services other than the one you are currently using.
Personal Information: information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
Sale: selling, renting, releasing, disclosing, disseminating, or otherwise communicating personal information to a third party for monetary or other valuable consideration.
Sharing: disclosing personal information to a third party for cross-context behavioral advertising, whether or not for monetary consideration.
Service Provider: a person or company that processes personal information on our behalf under a written contract.
Usage Data: information collected automatically when you use the Website, such as IP address, browser type, pages visited, and time spent on pages.
Website: castrosdisasterrecovery.com
You: the individual accessing or using the Website.

Information We Collect

Personal Data

While using our Website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you, such as your name, email address, and phone number, when you voluntarily submit it through a contact or inquiry form.

Usage Data

We automatically collect certain information when you visit the Website, including your IP address, browser type and version, the pages you visit, the time and date of your visit, time spent on those pages, device identifiers, and similar diagnostic data. We and our advertising partners may also collect advertising identifiers, such as cookie IDs, to measure and deliver advertising.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies, including advertising and remarketing cookies placed by our advertising partners, to operate the Website, measure advertising performance, and show you relevant ads. You can instruct your browser to refuse cookies, although some parts of the Website and certain advertising features may not function properly if you do so.

How We Use Your Personal Information

We use personal information to operate, maintain, and improve the Website; respond to your inquiries; monitor and analyze usage trends; measure and improve the performance of our advertising campaigns; show you relevant ads on our Website and on third-party platforms; detect and address technical issues, fraud, or security incidents; and comply with our legal obligations.

Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Disclosure of Personal Information

We may disclose personal information to Service Providers who perform services on our behalf, such as website hosting, analytics, and advertising providers; to professional advisors such as accountants and attorneys; to law enforcement or regulators when required by law; and to a successor entity in connection with a merger, acquisition, or sale of assets.

Analytics and Advertising

Analytics

We use Google Analytics (GA4), a web analytics service provided by Google, to help us understand how visitors use the Website. To learn more about Google’s privacy practices, visit https://policies.google.com/privacy .

Advertising

We use Google Ads, Google Signals, and similar tools to measure the performance of our advertising and, where enabled, to show remarketing ads to prior visitors as they browse other websites and apps. This may involve sharing Usage Data and advertising identifiers with Google and other advertising partners, such as social media platforms we advertise on. You can review Google’s advertising privacy practices at https://policies.google.com/technologies/ads , and you can manage the ads Google shows you at https://adssettings.google.com .

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

California Privacy Rights (CCPA/CPRA)

This section applies to California residents and supplements the rest of this Privacy Policy.

Categories of Personal Information We Collect

In the preceding twelve (12) months, we have collected the following categories of personal information, as defined by the CCPA:

Identifiers, such as name and email address: Collected
Personal information categories listed in the California Customer Records statute: Collected
Protected classification characteristics under California or federal law: Not Collected
Commercial information: Not Collected
Biometric information: Not Collected
Internet or other similar network activity: Collected and Shared for cross-context behavioral advertising
Geolocation data: Not Collected
Sensory data: Not Collected
Professional or employment-related information: Not Collected
Inferences drawn from other personal information: Not Collected
Sensitive personal information: Not Collected

Sale and Sharing of Personal Information

We do not sell personal information for monetary consideration. However, because we use advertising and remarketing tools such as Google Ads and Google Signals, our use of Identifiers and Internet or similar network activity may be considered “sharing” for cross-context behavioral advertising under the CCPA, even though no money changes hands.

Do Not Sell or Share My Personal Information

You have the right to opt out of the sharing of your personal information for cross-context behavioral advertising. You can exercise this right by:

Using the “Do Not Sell or Share My Personal Information” link on our Website (once implemented) or contacting us as described in the “Contact Us” section below
Enabling a Global Privacy Control (GPC) signal in your browser, which we will honor automatically as described below
Adjusting your Google Ads settings at https://adssettings.google.com
Using opt-out tools provided by the Network Advertising Initiative at https://optout.networkadvertising.org , the Digital Advertising Alliance at https://optout.aboutads.info , or the European Digital Advertising Alliance at https://www.youronlinechoices.com , where applicable

Please note that opt-outs are generally specific to the browser and device you use, so you may need to repeat the process on each browser or device.

Global Privacy Control

We honor Global Privacy Control (GPC) signals sent by your browser. When we detect a valid GPC signal, we treat it as a request to opt out of the sharing of your personal information for cross-context behavioral advertising on that browser.

Your Rights Under the CCPA

If you are a California resident, you have the right to:

Know what personal information we collect, use, disclose, sell, or share
Request access to and a copy of your personal information
Request deletion of your personal information, subject to certain exceptions
Request correction of inaccurate personal information
Opt out of the sale or sharing of your personal information, as described above
Not be discriminated against for exercising any of these rights

Exercising Your Rights

You may exercise your rights by contacting us using the information in the “Contact Us” section below. We may need to verify your identity before responding to your request, and you may designate an authorized agent to submit a request on your behalf.

“Do Not Track” Policy (CalOPPA)

Our Website does not respond to the general “Do Not Track” browser signal. However, as noted above, we do honor Global Privacy Control (GPC) signals as valid opt-out requests.

Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13, and we do not knowingly sell or share the personal information of consumers we know to be under 16 years of age without appropriate consent. If you believe we have inadvertently collected such information, please contact us so we can delete it.

California Shine the Light Law

California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for the third parties’ own direct marketing purposes. We do not disclose personal information to third parties for their own independent direct marketing purposes; our use of advertising partners is limited to advertising our own Website and services, as described in the “Analytics and Advertising” section above.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by an updated “Last updated” date at the top of this policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Castro's Cleaning and Restoration, INC
4476 Mesa Lane Carpinteria, CA 93013
https://www.castrosdisasterrecovery.com/contact